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Client Services Rep-Medical Technologist: Aurora Healthcare - Milwaukee, Wisconsin; Healthcare / Nursing; - Coordinates and follows through on the inbound telephone calls for the laboratory, following client services procedures. - Performs outbound telephone calls to clients following client service procedures. - Reports results to appropriate individuals and notifies appropriate medical personnel of critical patient results. - Ensures rapid and appropriate complaint resolution and documentation. - Maintains a working knowledge of all laboratory operations and databases of ACL, including telecommunications and all vehicles of reporting medical data. - Utilizes knowledge obtained from technical (see more)

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