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Assistant Guest Services Manager

Company: Madison Marriott
Location: Madison Wisconsin
Category: Hospitality Hotel Travel

Job Description:
Position Description: Assist with the day to day management and oversight of the operations of the Guest Services Department while demonstrating a strong commitment to personalized guest service excellence. RESPONSIBILITIES: 1. Ensure the smooth operation of the Guest Services Department in concert with and in the absence of the Guest Services Manager ensuring that all standard operating procedures pertinent to Guest Services are followed. 2. Anticipate and address guest issues and establish proactive processes to promote guest satisfaction. 3. Recognize and seize all opportunities to … (See More)
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