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Guest Services Manager

Company: Kalahari Resort and Convention Center
Location: Madison Wisconsin
Category: Hospitality Hotel Travel

Job Description:
JOB SUMMARY The Guest Service Manager is responsible for the resort wide overall levels of Guest Satisfaction. The Guest Service Manager directly supervises the Bell Staff and Concierge team. The Guest Service Manager is a working supervisor in respects to all departments and works in partnership with the Front Office Manager to achieve desired results. Directly supervises Door Bell and Concierge staff in accordance with the company's policies and applicable laws. Responsibilities include interviewing hiring and training associates; planning assigning and directing work; appraising … (See More)
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